Financiera para el Bienestar

Send money to Mexico.

Use your card everyday and manage your money 24/7.

Request card Activate card

Send money to your family in Mexico.

Directly to their card.

Without intermediaries.

Without leaving your home.

Reload your card.

    1. In cash, in the Green Dot reload network with more than 100,000 retailers such as Walmart, Walgreens, 7-Eleven, CVS, Kmart, Safeway and many more…
      Locate the nearest one
    2. Transfer from any bank via ACH.

With your Financiera para el Bienestar card you can:

Send money to Mexico
Directly from the App

Send and receive
ACH transfers

Online or at national and international stores that accept Mastercard card payments

Withdraw cash
at any ATM *

* Broxel fees at domestic(US) ATM $1.50 USD per transaction.
International ATM $1.00 USD per transaction.
May also incur additional fees by the ATM owner.

To activate or request a card, you only need…

  • Valid a ddress in the US
  • Email
  • Mexican or American ID
  • Mobile number

Valid ID documents

Mexico: IFE/INE, passport, driver’s license, or consular ID card

USA: Passport or driver’s license

Download the Financiera para el Bienestar App and manage your card.

Follow these steps:

1 Activate your card here

2. Download the Broxel App

3. Log in with the email and password you registered in your card activation

Done! You can now enjoy all of our benefits.

Discover all you can do in your App.

Check your balance and transactions
Anytime, anywhere.

Turn your card on and off
Only you decide when to use it.


Travel with a discount
Join Broxel Travel and discover promos.

* Broxel Travel is a service provided by an independent entity not afiliated to, nor sponsored by Metropolitan Commercial Bank.

Set your PIN
Create or change your PIN whenever you need.


It is a Mexican government entity, previously known as Telecomunicaciones de México, created under decree of law on October 21st, 2022. Its mission is to offer financial services and products, as well as telecommunications’, focusing on the least privileged social groups, seeking to close the financial and digital gaps in the country. It has 1,700 branches all over Mexico.

You can get your card in different ways:
It doesn't matter if you are in Mexico or the United States, order it to your address at
If you are in Mexico at:
- FINABIEN branches (before known as Telecomm), find the nearest one.
If you are in the United States at:
- Mexican Consulates

You only need:
- Valid address in the US
- Valid official mexican or american ID: INE, Passport, driver's license, consular ID card

You only need:
- Valid INE or Passport
- Valid address in Mexico

"You can download it on Google Play or the App Store. Search Finabien to download it.
Log into the App with the email and password you used during your registration.
Download for Android
Download for iOS
Remember, you must have registered in order to log in. If you haven't, start your registration now.

In the Finabien App you can manage and check the information of your cards.
You can chech your balance, transactions, account statements, send money in Mexico and the US, or learn how and where to reload your card*.
Discover all you can do in your App.
If you haven't download it, do it now
Download for Android
Download for iOS
Learn more about fees

Remember, you will receive a welcome email in 48 hours maximum, if you haven't received it you will not be able to log in. If you already received the email but you cannot access, please wait a few minutes and try again. If the error persists, call us at the number on the back of your card.

Your safety and security are our absolute priorities.

Regulated in Mexico and US
Data protection
Anti-fraud detection

The Financiera para el Bienestar Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014


IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third-party program managers or service providers to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.