Limits and fees Financiera para el Bienestar® Prepaid Visa® Card
Limitations on Frequency and Dollar Amounts of Transactions. The total amount of purchases that you can perform in any single day is limited to the Daily Purchase Limit and the total amount of cash withdrawals (including withdrawals from a teller inside a bank office) that you can perform in any single day is limited to the Daily Withdrawal Limit (as defined in the table below). The maximum aggregate value of your Card Account(s) may not exceed USD $9,999.00 at any time. The maximum value will be determined by aggregating the activity and value of all Card Accounts you may have with the Program. For security reasons, we may further limit the number or dollar amount of transactions you can make with your Card. The following grid is provided in order to highlight the frequency and limitations of cardholder transactions in a single day or additional
time frame if warranted:
| Transaction/load type | Maximum amount |
| Maximum balance on the card | USD $15,000.00 (includes all cash and direct deposit loads) |
| Withdrawals | USD $2,500.00 per day (includes all bank teller, ATM and cash back from POS purchases) (the “Daily Withdrawal Limit”) |
| Cash withdrawal (ATM) | USD $705.00 per day |
| Cash withdrawal (bank teller) | USD $2,500.00 per day |
| Purchases (POS) | USD $2,500.00 per day (the “Daily Purchase Limit”) |
| Send money | USD $2,500.00 per day (includes all cash and direct deposit loads) |
| Value loads | USD $5,000.00 per day including any combination of the load types listed in the rows below |
| Direct deposits | Any combination of the direct deposits types listed below to not exceed the maximum balance of USD $5,000.00 per day |
| Cash deposits | USD $1,000.00 per day |
| Cardholder-to-cardholder transfers | USD $2,500.00 per day |
| ACH deposits (bank-to-card transfers) | USD $5,000.00 per day (includes all cash and direct deposit loads) |
Schedule A
Schedule of all and charges for Financiera para el Bienestar® Prepaid Visa® Card
States: All
| ALL FEES | AMOUNT | DETAILS |
| Get started | ||
| Card purchase fee | USD $0.00 | No cost. |
| Card activation fee | USD $5.99 | This fee is assessed when funds are first loaded on cards ordered directly from Broxel. |
| Monthly usage | ||
| Monthly fee | USD $3.50 | Per month per card and reimbursed only if at least one (1) remittance occurs per month. |
| Add money | ||
| Cash reload | USD $4.95 | Broxel does not charge a fee; GreenDot may charge you up to $4.95 for this service. |
| Direct deposit | USD $0.00 | No cost |
| Bank-to-card transfer | USD $0.00 | No cost |
| Spend money | ||
| POS PIN debit purchase | USD $0.00 | No cost |
| POS signature purchase | USD $0.00 | No cost |
| POS PIN purchase (declined) | USD $0.00 | No cost |
| POS SIG purchase (declined) | USD $0.00 | No cost |
| Send money | ||
| Remittance transfer to Mexico | USD $3.99 | Per transaction. |
| Card-to-bank | USD $1.99 | Per transaction. |
| Cardholder-to-cardholder transfer | USD $0.95 | Per transaction. |
| Get cash | ||
| ATM withdrawal in-network (US) | USD $1.50 | You may also incur additional fees by the ATM owner. Per transaction. |
| ATM withdrawal out-of-network (US) | USD $1.50 | You may also incur additional fees by the ATM owner. Per transaction. |
| ATM withdrawal (declined) | USD $0.00 | Although Broxel does not charge any fee for ATM withdrawal, third-party fees may apply. |
| Bank teller withdrawal | USD $1.50 | You may also incur additional fees by the Bank. |
| Information | ||
| Customer service (automated system) | USD $0.00 | No cost |
| Customer service (live agent) | USD $0.00 | No cost |
| ATM balance inquiry | USD $0.00 | Third-party fees may apply. |
| Using your card outside the U.S. | ||
| ATM withdrawal (int’l) | USD $1.00 | Per transaction. Broxel charges $1.00 USD. If additional amounts are applied these will be charged by the ATM Owner. |
| ATM withdrawal (declined) (int’l) | USD $0.00 | Although Broxel does not charge any fee for ATM withdrawal if any fee were to be applied, it will likely come from the ATM owner. |
| POS PIN debit purchase (int’l) | USD $0.00 | You can incur additional fees by the POS owner. |
| POS signature purchase (int’l) | USD $0.00 | You can incur additional fees by the POS owner |
| POS PIN purchase (declined) (int’l) | USD $0.00 | Although Broxel does not charge any fee for a purchase declined, if any fee were to be applied, it will likely come from the POS owner. |
| POS SIG purchase (declined) (int’l) | USD $0.00 |
Although Broxel does not charge any fee for this concept, if any fee were to be applied, it will likely come from the POS owner. |
| Other | ||
| Inactivity | USD $0.00 | No cost. Card will be canceled after twelve (12) months of no cardholder-initiated or authorized transactions. |
| Close card | USD $0.00 | No cost |
No overdraft/credit feature.
Contact Servicios Broxel, S.A.P.I. de C.V by calling 1-855-279-2720, by mail at Servicios Broxel S.A.P.I de C.V. – with offices in 2700 Post Oak Blvd., 21st Floor, Suite 22-107, Houston, TX 77056,, or visit www.broxel.com/us.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.